Retail Operations Coordinator

Company: Ashley - The Wellsville Group
Location: Horseheads
Posted on: February 19, 2025

Job Description:

Ashley - The Wellsville Group's Horseheads, NY location is looking for a Retail Operations Coordinator. As a Retail Operations Coordinator you are responsible for ensuring operational excellence within the store while supporting retail management, the sales team, Merchandising and our Distribution Center. You'll work closely with the General Manager in executing standard operating procedures. The ideal person for this position is a problem solver who is detail oriented, and process driven.What You'll DoAudit all sales and payment transactions within retail locationReceive weekly merchandise transfer trucksConduct and reconcile weekly inventory; complete inventory cycle counts on showroom floorReview missed punches and overtime hours for showroom team membersAssist with maintaining schedule for showroom team membersPartner with GM weekly to help support needs of sales teamConduct training(s) on current systems and processes for all team membersFacilitate building maintenance, technician and IT needsPartner with Customer Service Center on resolving customer service concernsReview guest accounts for payment breakdowns and service resolutionsReconcile showroom funds monthlyAssist merchandise and design team by generating tags, resolving inventory and SKU discrepancyGenerate routine reports outlined by GM or Corporate OperationsServe as a liaison between Corporate Support Departments and Retail locationUpdate and assign walkie talkiesOversee office and cleaning supply listEncompass the Company's Vision, Mission and Values dailyWhat We're Looking ForFull availability to work a full-time retail schedule including Saturdays!Ability to define problems, collect data, establish facts and draw valid, actionable conclusionsAbility to interpret and follow a variety of instructions given in many formsWorking knowledge of Microsoft office, STORIS, and point of sales programsStrong attention to detail and excellent organizational and time management skillsStrong verbal and written communication skills; knowledge of proper spelling and grammarAbility to communicate effectively both verbally and in writing with co-workers, colleagues and external contactsAbility to be highly productive in an autonomous environment with the ability to ask for guidance when neededStrong interpersonal skills and strong sense of ethicsHigh School Diploma or GEDPrior retail operational experience preferred, but not requiredWhy You'll Love Working HereWe're more than just a store-we're a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive.What We Offer:Competitive Weekly Pay - Starting at $16/hourMonthly Bonus Opportunity - Up to $800/month based on written volume and other qualifiers Desirable Retail Schedule - Full-time 5-day work week, 8am-5pm with Sundays and one weekday offPaid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You ChooseHealth Insurance Generous employee discountShort-term & Long-term disability401K Retirement PlanLong-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a careerPerks - As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher levelTeam environment, supportive management, lunch perks and moreReady to Join Us?If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley - The Wellsville Group family. Compensation details: 17-17 Yearly SalaryPI72c6e7f6d66a-25660-36950989

Keywords: Ashley - The Wellsville Group, Binghamton , Retail Operations Coordinator, Hospitality & Tourism , Horseheads, New York